Customer support

Explore ways to maximize your Shipda experience and find important information.

Notice

[Forwarding] Notice of Adjustment of Certain Service Fees in 2024

✏️️ This content is AI-translated; certain sentences might not fully align with the original meaning.


We would like to express our deep gratitude to all customers who use the ShipDa service.

We hope you wrap up this year well at the upcoming end of the year.


From 2024, we intend to adjust some service rates considering internal and external conditions.

We have advised the minimum adjustments necessary for smooth operation and seek your generous understanding.


The increased rates and other adjustments to some services are as follows.



1. Warehouse Delivery Console Service

   - DOC FEE (Document Issuance Fee) increased by 10,000 KRW per case compared to previous (excluding VAT)


2. Ocean Ticket Service

   - BASIC RATE increased by 20,000 KRW per case compared to previous (excluding VAT)

   - Change in the warehouse fee charging rate if the free period (7 days) is exceeded

     - Abolition of some arrival services at Incheon Port (Europe, America, Australia, some parts of Asia)


3. Import Customs Fee

   - Increased by 5,000 KRW per case compared to previous (excluding VAT)


*Effective Date: From January 1, 2024



We promise to continue to provide more transparent and higher-level services to our import customers.



-Sincerely, Digital Forwarder ShipDa-

loading
Loading...
channel-io-button