Customer support

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FAQ

[Service] I have accepted the quotation. What is the procedure afterward?

Hello, Digital Forwarding

I'll explain the process after accepting the quotation on your My Page.



Inquiry: I have accepted the quotation. What is the procedure afterward?

Answer: You only need to input the seller(exporter)'s information ultimately????



Procedure

  • After accepting the quotation, the final step is to enter "Seller’s Information".URL: Click on the request details at https://ship-da.com/mypage/bid
  • In the seller(exporter) information section, please input "Seller Company Name, Contact Name, Contact Number, Email."
  • Once you press the “save” button, the information will be forwarded to the ShipDa operation manager, and they will contact the seller to proceed with import transportation.

스크린샷

???? Note: You need to input the seller's (exporter's) information, not the buyer's (importer's) information.

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  • Phone:
  • Email:
  • Business Hour: 09:00~18:00
    *Non-Business Hours : 12:00~13:00 KST, Saturday and holidays
*You can find your dedicated manager on
Unit 5, 25, 13th Floor, Seoul Square, 416, Hangang-daero, Jung-gu, Seoul, Republic of Korea
SELLER-NOTE Co.Ltd.
cs@ship-da.com
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