Customer support

Explore ways to maximize your Shipda experience and find important information.

FAQ

[TO: Forwarding Customer] I'd like to know how to use your service.

โœ๏ธ๏ธ This content is AI-translated; certain sentences might not fully align with the original meaning.

Hello, this is Digital Import Logistics Forwarding Service: ShipDa.

We provide guidance on the information you need to obtain from the exporter (seller) and how to enter that information on the ShipDa side, depending on your import situation (Incoterms/transportation methods, etc.).


URL: https://www.ship-da.com/support/guide - You can check it in the User Guide.


If you have any additional inquiries, please contact us via [Live Chat] or [cs@ship-da.com]. :)

Thank you.

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  • Phone:
  • Email:
  • Business Hour: 09:00~18:00
    *Non-Business Hours : 12:00~13:00 KST, Saturday and holidays
*You can find your dedicated manager on
Unit 5, 25, 13th Floor, Seoul Square, 416, Hangang-daero, Jung-gu, Seoul, Republic of Korea
SELLER-NOTE Co.Ltd.
cs@ship-da.com
Copyright ยฉ SELLER-NOTE Co.Ltd. All rights reserved
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